Just had the best delivery ever and it started with a coffee exploding all over my seat.
Got an order for Dunkin to a local apartment complex. They had two large coffees with the order and Dunkin has these new 2-cell carriers. Well, they're pieces of crap. While I was turning into the complex it fell apart and one of the coffees fell and exploded. I was already basically there so I took the order to the door and the lady was already there.
I explained what happened and offered to go to a convenience store that was close by and replace it. She said it was alright, she didn't mind. Then she gave me a hug. She had already tipped $10 mind you. Then she said she had something for me. I thought it would be paper towels or something to help clean my seat. No. She went inside and came back out and handed me $50 in cash. And then gave me another hug. I love this lady.