u/LyingPieceOfPoop

Location: Northern California.

I live in a condo where the garage doors are right next to the road, the garbage truck on collection days need to get within 3-4 feet of the garage door to collect bins. The garbage truck uses those robotic hands to lift the trash cans. I saw that my garage door was bent today. There is a clear tire mark on the door made from the tires of the trash can. When I was inspecting the damage, my neighbor came out from across the street and he said he saw that the trash can was stuck in the garbage collection truck and it pushed against my garage door and which caused the garage door to get bent/dented.

I dont have a camera or video proof, just a witness who is my neighbor. I have sent the photos of the damage to local garbage collection company and waiting to hear back from them. I also called them, it sounded like they were not going to honor it without a video proof but they said their manager will review my photos and damage.

What are my options here without a video proof?

I live in a condo where the garage doors are right next to the road, the garbage truck on collection days need to get within 3-4 feet of the garage door. I saw that my garage door was bent today. There is a clear tire mark on the door made from the tires of the garbage can. When I was inspecting the damage, my neighbor came out from opposite the street and he said he saw that the garbage can was stuck in the garbage collection truck and it pushed against my garage door and which caused the garage door to get bent/dented.

I dont have a camera or video proof, just a witness who is my neighbor. I have sent the photos of the damage to Garden City Sanitation and waiting to hear back from them. Any feedback or insight on how to handle this? I have a suspecion that the Garden City Sanitation is going to ask for a video proof and deny my allegation without it.