So I call my local VA to refill a med and without promting am transfers to veterans pharmacy customer care, they ask full name, full social, date of birth, mailing adress, phone number, and what VA i go to, that last part comes up later. I thought I made a mistake so I tried calling again, same thing. I tell them I want to be connected to my pharmacy, they said they take the info and submit it to the the pharmacy and then the pharmacy will call me back? Seems redundant. So I say I dont want to give any information that the VA wouldn't normally ask for, the lady said thats fine and pulled up my local VA. I asked how she new what VA I went to if I hadnt given her any information yet, she says from caller ID, but my area code is from my last duty station, not even in the same state, there are also several VA's in my state. I ask about who she works for and she says its a government agency with the VA but I tried googling the name and nothing comes up. Anybody know whats going on here, or am I just being paranoid?
u/LumpyDisplay6485
Seems sketch. VA pharmacy customer care?
So I call my local VA to refill a med and without promting am transfers to veterans pharmacy customer care, they ask full name, full social, date of birth, mailing adress, phone number, and what VA i go to, that last part comes up later. I thought I made a mistake so I tried calling again, same thing. I tell them I want to be connected to my pharmacy, they said they take the info and submit it to the the pharmacy and then the pharmacy will call me back? Seems redundant. So I say I dont want to give any information that the VA wouldn't normally ask for, the lady said thats fine and pulled up my local VA. I asked how she new what VA I went to if I hadnt given her any information yet, she says from caller ID, but my area code is from my last duty station, not even in the same state, there are also several VA's in my state. I ask about who she works for and she says its a government agency with the VA but I tried googling the name and nothing comes up. Anybody know whats going on here, or am I just being paranoid?