u/Low_Salary1948

I am currently logged in via the chrome extension so I was able to make the .json backup and I already restored it to a new account I set up with another email...so at least I have that much going right.

When I try to login to the actual website however I cannot because it keeps saying it does not recognise my security key(s). I have 5 Yubikeys registered to that login and it wont see any of them.

On my phone it was defaulting to fingerprint but now its asking for the SK as well and still wont see the 5.

My backup code is also not working so I am stuck (minus the fact I am still logged in via the chrome extension)

I submitted a ticket to Bitwarden already but I dont have high hopes of reaching anyone helpful since they only appear to have email support and who knows where that is located or how useful they will be.

Any thoughts...and any of you bitwarden folks that are lurking want to help?

reddit.com
u/Low_Salary1948 — 15 days ago