
So I purchased Assassin's creed Unity from steam and when I hit play It showed me a Ubisoft account with a weird email that I do not recognize at all and it asks me to put the password for it to play the game. From what I understood steam got linked to a guest Ubisoft account that got created for my steam account. And I can't unlink it from steam if I want to unlink I have to do it from the Ubisoft account, and I have no access to that.
I already have a Ubisoft account that I play on but
Assassins creed Unity is the first Ubisoft game that I've bought from steam. I usually buy my games directly from Ubisoft or epic games.
And what is also confusing me is that when asks me to put in the password for that unrecognizable guest account another window pops up with the Ubisoft launcher open with this guest account. And it has one of the nicknames that I use "eclipwze" so I don't think it got linked to a random dude's account because the account is new and only has the game that I've bought "ACU" and it's level 1. I think that makes it clear that steam created that Ubisoft account for me to play on. However even though I'm in the launcher and I can see the library and everything about the new guest account, I can't play the game from there because it asks me for the password that I do not know. And I also cannot unlink the account from steam nor change the email.
Has this ever happened to anybody? And what's the fix