Do you know PLDT’s contract refresh?
I just found out that our 36 months period contract was refresh not we are aware of. Our contract should be end last year. When I ask for termination of service, they said that i have to pay for pre-termination. I asked why we have pre termination fee knowingly the contract period already ended. They said the contract was refresh because of upgraded the plan we made in year 2024. They never explained to us that there is a contract refresh. Now our contract will end on 2027.