Not Recording and Green Light Off
just noticed my ring hasn’t been recording anything for days. the usual flashing green light inside the ring is not on. i did a factory reset and the green light flashed for a bit before shutting off again and still not recording anything. ring is connected to app though and app says “sensing” and it has 50% battery. really confused and frustrated. any suggestions? can’t find any posts where people have had this exact issue so a bit worried
UPDATE: just did another factory reset. the green lights stayed on for about 2 minutes and measured my HR one time before going off again. it turns off as soon as i exit out of the app and then won’t turn back on until i reset it