u/Low-Tooth-2702

▲ 1 r/CX5

2016 CX-5: Camera Black Screen. Only works after MENU Factory Reset (v74 update)

Body:
I have a 2016 CX-5 (facelift) that just got the CarPlay v74.00.324 update.

The Problem: The reverse camera is black on every startup.

What DOESN'T work: The button shortcut (Mute + Nav + Back) does NOT fix it.

What DOES work: Going into Settings > System > Restore Factory Settings. Once I do this full wipe, the camera works perfectly for the rest of the drive. But as soon as the car goes to sleep (20+ mins), the camera is gone again.

It seems the CMU is "losing" the camera definition during its sleep cycle. Has anyone seen this with the v74 update?

Has anyone else dealt with this specific "black screen after sleep" issue?

Thanks in advance 🙏🏼

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u/Low-Tooth-2702 — 4 days ago