Google Messages deleting recent texts on Galaxy S21 (One UI 6.1) — unable to recover
Hello,
I’m using a Samsung Galaxy S21 running One UI 6.1, and I’m experiencing an issue with Google Messages. I’ve been using Google Messages as my primary messaging app for the past 2–3 years, and I have not used Samsung Messages as my default app during that time.
Recently, I noticed that a significant portion of my text messages is missing. Older conversations are still intact, but many of my more recent messages (both sent and received) have disappeared. The issue is ongoing, as even messages sent today are being deleted shortly after appearing.
To try to resolve this, I have already taken the following steps:
- Cleared the app cache
- Cleared app data
- Restarted the app
- Restarted my phone
- Updated the app to the latest version
None of these steps have resolved the issue, and messages continue to disappear. Additionally, the Gemini icon that was previously present in the app is now missing.
I’m looking for guidance on how to recover these missing messages, as they are important.
Thank you.