Two recent scenarios
Family of 4, I pay $1400 a month for a united healthcare HDHP.
First scenario - 12 y/o daughter is struggling with some pre teen acne. 6 months to get into local dermatologist, so we call her pediatrician and the receptionist sets the appointment.
We show up, doc comes in and says “sorry, we don’t treat acne here, go see a derm”.
I get a bill in the mail for $94 a few weeks later. The whole ordeal took 30 seconds of her time. I called to dispute it and they told me to kick rocks.
Second scenario - oldest daughter forgot to tell us she ran out of her Vyvance (adhd meds), prescribed through her pediatrician.. on a Saturday.
We called and got the nurse on call who told us sorry about your luck.
I called the pharmacy, they recommended we go to urgent care.
Went to urgent care, they basically thought I was a tweaker trying to make meth, told me to pound sand. Whole ordeal at urgent care again took 2 minutes.
$195 bill just arrived in the mail.
How do you fix a system that is beyond broken? This is insane.