Long story short, car dealer service center uses Lyft through Xtime for pickups and dropoffs.
My car was ready, so dealership sent the Lyft. It was rush hour, so I thought the Lyft was rerouting us via a quicker option, it wasn't until we passed the turn towards the dealership that I asked the driver where we were going. My Lyft app AND the Driver's Lyft app was sending us to a city park miles away from the dealership, DESPITE the correct address showing on the app. For some reason, the Lyft GPS thought a car dealership on a major hwy in Houston was in a park in the middle of the city!
I told the driver that this made no sense, but she insisted on following the Lyft GPS instructions until we ended up at a city park staring at some kids on the playground (no car dealership in sight!!)
I finally convinced her NOT to use the Lyft GPS and her car's built in google maps to get us to the right direction. All through this extra 30 minute diversion, the Lyft GPS is yelling at her to go back to the park. The only options for me are to call 911 or ADT, both of which are overkill for a GPS kidnapping.
Today, just for grins, I put in the name of the dealership again into the Lyft app, and the park comes up!
I have no idea how to tell Lyft that there GPS is messed up, and the dealership is just as baffled as I am!