Legal exposure for refunding and dismissing a disruptive student from a private class?
I own a small in-person school. We have an adult student whose relationship with the instructor/classroom environment has become increasingly adversarial and unproductive.
Nothing discriminatory or extreme mostly tension, passive-aggressive comments, and ongoing deflection/friction that is affecting instruction. I have never been in this position as a business owner. I sat through some of the class today and honestly I doubt anything good will come out of the student finishing the course.
I am considering issuing a FULL voluntary refund (despite a stated no-refund policy after class starts) and sending a professional email asking the student not to return for the remaining classes.
My question is: what is my actual legal exposure/risk if I do this?
For example:
wrongful removal from the course,
discrimination claims,
breach of contract,
consumer complaints,
chargebacks,
defamation concerns,
etc.
Assume:
the refund is issued in full,
communication is professional,
no accusations are made,
and the decision is based on maintaining a productive instructional environment.
As a private business owner, can I generally refuse continued service in this situation if it is done professionally and non-discriminatorily?
Just trying to understand practical risk exposure before acting.