u/Lava_Sneeze_745

MSI sent me a damaged motherboard

MSI sent me a damaged motherboard

Since the link in the sidebar is broken, I'm posting this here to see if MSI responds before I contact the MPBSD. RMA# CAR26027704

I dropped off an X870E Carbon WIFI at a MSI service center in Markham because it had a broken headphone jack. They "replaced" it with a damaged one with a deformed PCIE slot, scratches everywhere on the heatsinks and RAM slots. The heatsinks that are supposed to be attached also loose.

Not happy about this at all. Warning to anyone who thinks about sending their MSI motherboard with a minor issue in for RMA.

https://preview.redd.it/eecxxjx12uzg1.jpg?width=4032&format=pjpg&auto=webp&s=2486799828d41c276b7ab6d9e530f3c7d5412374

https://preview.redd.it/47pgrkx12uzg1.jpg?width=4032&format=pjpg&auto=webp&s=8ef454bf99c3fc02a195addf825a6a1499a07bb2

https://preview.redd.it/dfiwikx12uzg1.jpg?width=4032&format=pjpg&auto=webp&s=52694b8f9a464d025b791fb789f36d32ea645e48

https://preview.redd.it/b0bsakx12uzg1.jpg?width=4032&format=pjpg&auto=webp&s=76a9c7facafcf9da2607ee2942bc7b6651db4f97

https://preview.redd.it/brpy7kx12uzg1.jpg?width=4032&format=pjpg&auto=webp&s=a00f9eb618e0054874cea06f3ebce15b50d57838

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u/Lava_Sneeze_745 — 7 days ago