Hi all! I am seeking advice from people who could help me with my next career steps. I am currently working as a Product Support Specialist in a top FMCG/CPG industry.
Just to give you context about my role: This role involves working with several teams including Sales, Legal, Marketing, Quality and R&D team. My role is to support Sales team thoroughly. I am working specifically for B2B function and act as Level 2 contact for customer inquiries. I mostly assist with RFI/RFPs, documents, contract renewals for like 30M dollar value etc. I also work with Sales enablement tool like Showpad as the admin. Every asset has to go through me and I design how the front end looks like for the Sales team.
I have an advantage to work for projects at other departments that I wish. This is just to help people navigate their career. I am currently having two thoughts:
Get into brand management, gain 1 year of experience working with their team and eventually follow the path until I become a senior brand manager.
Choose Customer Insights analyst role gain experience, and eventually move towards Product Manager roles or PMM roles.
Note: I know one is creative related and other is data oriented! I believe I can do well in both. But my concern is which is good for a longer term. I prefer work like balance more and would also love to get paid more.
If you could share insights and guide me through the right path I would very much appreciate it.