u/Large_Advice_5303

Talk me out of leaving early

lol we have been back to back for months. We haven’t had VTO since middle of last year. I have been posting more because this job is draining me. Good news is I recently got accepted to college so I have that to look forward to. I want to leave at 12

reddit.com
u/Large_Advice_5303 — 42 minutes ago

Adults bragging about not checking emails.

We sent over xyz on 0/00/00 via email.

“I don’t check my emails”

Ok. ✅ is there anything else I can assist with?

reddit.com
u/Large_Advice_5303 — 2 days ago

It’s Monday and of course everyone is calling because their account is “wrong” and they have money missing. Just spent 45 minutes going over transactions with customer and he asked to speak to someone else because I wasn’t understanding “math”. The math is simple subtract your available balance from each transaction and you can easily see what you have available. You may not like it but it’s correct. Now you’re going to get a different agent who is going to tell you the same thing and there is nothing we will do to change what you think your balance should be.

reddit.com
u/Large_Advice_5303 — 11 days ago

Anyone else call center open 24/7? We all have to work at lease one weekend day and mine are Sunday’s. You would think people would be resting and relaxing but it is always pretty busy. I do have Saturdays off so that’s good.

reddit.com
u/Large_Advice_5303 — 12 days ago