Looking for ideas on how to generate more revenue from the post-checkout experience.
I run a mid sized Shopify store in the home decor niche, been at it for about 2 and a half years now based out of California. We’re doing solid volume, but I can’t shake the feeling that we’re leaving money on the table after checkout. Right now our thank you page is basically just the standard order confirmation and that’s it. Feels like there should be a real opportunity to do something while the customer is still engaged in that moment, but I don’t want to throw in random upsells or offers that feel spammy or hurt the experience. Is anyone here thinking anything similar? Have you tried post purchase upsells, cross sells, loyalty stuff, anything like that? If you've tried to do anything similar, what made a difference and what ended up not being worth it?