
Troubleshoot: Agilent G1329A autosampler won't connect after replacement.
Solved. Sampler got connected succesfully. Now i'm doing tests. I wish i wasn't that underpayed :(
Hi there! Hope you are doing well. Last week i asked about advice changing the gripper arm in an Agilent G1313A autosampler. Unfortunately my boss said it was better to change all the autosampler (G1329A) instead of the gripper arm.
But, as soon they connected it, OpenLabCDS doesn't recognize it.
Here is an example of what appears in the layout:
I'm not an expert of software development, but LabAdvisor shows me sampler and system firmware isn't the same.
Is this the reason why OpenLab doesn't detect it? Sampler is on, and connected.
Thanks in advance! :)