▲ 10 r/Entrepreneur
Learned this the hard way after deploying an AI agent for customer queries.
The answers were accurate but the delay made people disengage.
Four fixes that worked:
- Pre-loading common answers so the model isn't generating them from scratch,
- Using intent detection to route questions instantly,
- Capping response length to keep things focused and testing speed weekly.
- Faster responses built more trust than longer, detailed ones.
If you're using AI for anything customer-facing, response time deserves the same attention as response quality.
u/LLFounder — 20 days ago