u/LLFounder

 Learned this the hard way after deploying an AI agent for customer queries.

The answers were accurate but the delay made people disengage.

Four fixes that worked:

  1. Pre-loading common answers so the model isn't generating them from scratch,
  2. Using intent detection to route questions instantly,
  3. Capping response length to keep things focused and testing speed weekly.
  4. Faster responses built more trust than longer, detailed ones.

If you're using AI for anything customer-facing, response time deserves the same attention as response quality.

reddit.com
u/LLFounder — 20 days ago