Serviceman refusing to repair
Hello Folks,
I have frigidaire gcwm3067afb - a combo microwave/oven. Builder installed it. The pigtail behind has been connected to a electrical outlet at the bottom which prevent a service person to pull the appliance forward for repairs.
The serviceman said
They cannot disconnect it
The "installation" is not as per the manual. The pigtail should be connected to an outlet from above the microwave so that they dont have to disconnect any electrical outlet
I cannot bug the builder now since house is 2 years old. What options do I have?
My options/proposals
Hire an electrician to move the electrical outlet above the microwave and connect the pigtail (that way there is a enough slack to pull it out)
Hire and electrician to extend the big tail at the bottom
My thoughts
Why an appliance person is not qualified to do a disconnect
Is it really a incorrect installation
Is the service person being lazy
Actions
- Can I escalate this issue to someone at Electrolux to repair it in current state?
I am in Washington state