u/KenKeff
▲ 0 r/qatarairways
All suggestions to get my ID-card back are greatly appreciated.
In Doha Airport Lost & Found staff confirmed to me that my wallet and ID-card were found. They sent me running around the Airport to get it and then finally said I cannot pick it up myself and they'll ship it to Barcelona Airport for me. That was 3 months ago.
Since then: internal misrouting, broken promises, zero proactive contact, and my formal complaint email from 12 April has gone unanswered.
I've looked into QCAA but their process excludes cases where Doha was a transit point, which mine was.
Has anyone dealt with this? Is there any formal escalation path that actually works?
Thanks.
u/KenKeff — 10 days ago