I run a mid-sized logistics and warehousing company in Netherlands and currently looking at AI integration in our rootine business operations. The goal isn’t to chase hype or impress customers with buzzwords, it doesn't bother us at all. We need to understand where AI can actually improve efficiency, reduce manual work, and help team make better decisions, and where it’s simply unnecessary so there’s no point in pouring money and resources into it.
Right now, we’re considering hiring AI consultants, but I’m not sure what a good engagement should look like and is it good idea at all or not really. Some firms are focused on strategy decks, others promise full enterprise AI solutions, custom automations, dashboards, workflow integrations and blah-blah-blah.
What I think we could cover are tracking warehouse team tasks more clear, improving communication with new & existing clients, automating repetitive operational reporting, helping analysts to monitor KPIs faster + probably supporting marketing and content teams with social media planning and some interesting ideas.
Anyone who has experience with AI consultancy services: Is there even any point to all these AI advisory services? Цhat should a business expect when hiring such specialists? How do you evaluate whether they’re capable of execution, not just useless advices for $$$??
Understand that I must implement more AI to be competitive, but want to avoid overpaying for something that sounds impressive but doesn’t improve any stuff.
Thankss for any insights!