False Comfort
Has anyone noticed how the app sends notifications for stocks that are up be never for stocks that are down? Does this concern anyone?
I find it difficult to take this app seriously as an investment app due to some of their practices. I believe the company is playing with people's minds with a false sense of comfort. Most professional investment platforms and apps show unbiased info and notifications. I've been asking them to turn on notifications for downward movement just like the upward movement notifications. It shouldn't require much development overhead to turn on notifications for an opposite event to something they already programmed end to end.
Fortunately I have not lost significant money yet, but if the market is crashing I want to know about it. My attempts for months to talk to customer service just gets dismissed with the comment, "Thank you for your input, I will pass the information along to our product team." No changes for an update that should take 15 mins.