u/KaTo0w
▲ 1 r/FACEITcom
Unable to hear muted player's voice audio in FACEIT demo (racist behavior report)
Hello support,
I have a problem with a player who was automatically muted by valve due to racist and hateful behavior. I downloaded the demo from faceit / hltv and I have the exact rounds where the offensive behavior happened, but I cannot hear his microphone audio in the demo.
I already tried the basic console commands to unmute voice chat in demos, but nothing works. Because of this, I’m unable to make clips or write down exactly what he said word-for-word for the support report.
My question is: do faceit staff have any possibility to access or restore the muted player’s voice audio from the demo on your side?
I can provide the match link and the exact rounds where the incidents happened.
Thank you.
u/KaTo0w — 2 days ago
▲ 1 r/FACEITcom
I encountered a player who seemed to be using a suspicious account and was very toxic towards other players on the server.
u/KaTo0w — 6 days ago
▲ 1 r/FACEITcom
Please let me know if any additional information is required from my side.
Thank you for your time and assistance.
Best regards
u/KaTo0w — 9 days ago