u/KHarmonywolfie

So I work for a local body shop and this past month, more like a couple of weeks, we got bombarded with 1 star reviews all of a sudden, but none of the posters were ever in our system. Our work slowed down because of it and we've been trying to report them, but a couple are "local guides" but like I said, they were never in our system of past customers. Is anyone else having this issue? What can we do about this?