Had everything stolen overseas. ANZ Premium Card insurance claim with no receipts, anyone been through this?
So yeah, not the holiday I planned. Got my MacBook, iPhone, AirPods, Garmin watch and a few other things stolen while in South America. I'm on the ANZ Airpoints Platinum card so I have travel insurance through Allianz and I'm trying to stay positive about it.
The tricky part is most of my stuff was bought at Auckland Airport duty free so I have no receipts. I've gone through my emails to track them down but I've come up empty. Already emailed Allianz asking what alternatives they'll accept and waiting to hear back, but would love to hear from anyone who's been in a similar situation in the meantime. The Macbook was purchased off Trademe (second hand) too.
Did they give you a hard time about proof of purchase? How did you get around the no receipt thing? Any tips on making the process less painful would be massively appreciated.
edit: I should note I am still overseas with an old borrowed cellphone and I need to get my Skinny esim access back lol anyone gone through this?