▲ 0 r/github
Hi everyone,
I'm in a nightmare scenario and need to know if there's any actual hope or if I should just give up on my account.
A system cleaner (CCleaner) wiped my local session, cookies, and my entire ~/.ssh folder. At the same time, I lost access to my 2FA app and I can't find my recovery codes anywhere on my drive.
Current status:
- SSH:
Permission denied (publickey)because the local keys are gone. - Web Login: Stuck at 2FA.
- Recovery Flow: All alternative factors (SSH, verified device) are greyed out because the browser doesn't recognize my PC anymore.
- Support: I got an automated response saying they "can't override, disable, or bypass 2FA for any account."
I have years of work there, including my portfolio and professional projects. Is there any way to escalate this to a human that can verify my identity through other means (like my linked Gmail or details about my private repos), or is it truly "unrecoverable" as the bot says?
I asked for a ticket and this was the response:
Has anyone successfully recovered an account in this state?
u/Jazzlike-Wonder-4792 — 14 days ago