u/JayFurie

Got CrinEar Reference... Right Side Came Defective

After hearing all the positive reviews for Reference, and my own excitement knowing I prefer a more neutral sound, I decided to take the plunge and got the CrinEar Reference... only to be disappointed when I put them into my ears and noticed immediately the right IEM has no bass. I don't mean as in: flat = no bass, I mean to say that I don't think the DD's are doing their job...

To double check, I did the "ULTRA DEEP BASS TEST" on YouTube. Left was fine... no rumble in the right. I tired switching cables, same issue. Plugged into my phone with the apple dongle and PC with the Moondrop Dawn, same issue.

It's unfortunate that I'll have to return these as I REALLY wanted to like them. And going off what I hear on the left, I think I really would. I'm hoping I'm just an outlier here and everyone who decided to get one is enjoying it with no QC issues!

Edit: I heard back from the seller. They asked me to send video of the issue. The only problem is that the issue is no bass. Without a proper seal, I don't feel like the issue shows up well on the microphones on my phone. Fingers crossed that they'll be able to help me out. If not, it'll end up being a return.

Edit 2: Welp, looks like I'm gonna be returning them. They asked me to ship the IEMs back too them so they can look at it and send a replacement. Shipping stuff to China from Canada is quite pricey and is more than I am willing to spend when I was sent a defective unit. So unless they have other options for me, these will be returned. I think I would of liked them if both sides worked as intended. Sorry Crin.

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u/JayFurie — 2 days ago