HELP
I just bought a used ASUS ROG Ally X. The seller told me he lost the original charger, so the device hadn’t been charged in quite a while. From what I understand, it should still power on once plugged in as long as I’m using at least a 65W charger and cable.
Here’s what’s happening:
I first tried charging it with an Anker 100W power bank/charger.
When I plugged it in, the power bank showed the Ally was only pulling about 1W.
There was no charging/status light on the Ally at all.
I left it plugged in for a while in case the battery was completely drained, but nothing happened.
Then I tried:
A 110W MacBook charger
Same result: no charging light, no power-on, and seemingly only ~1W draw.
At this point I’m not sure if:
the battery is completely dead,
the USB-C port is damaged,
it needs a specific cable/charger,
or if something else is wrong internally.
Has anyone run into this before with an Ally X? Any troubleshooting tips would be appreciated