Simply need to rant about this because I am actively fighting my way out of this job, but a comment from my boss just sent me over the edge.
I am the assistant to the CEO at a startup (around 2 years old). Turnover is high, and every time a team member leaves, their tasks suddenly become my responsibility. Facilities, project management, operations, even accounting for a while.
Our WiFi has been out all day and it is my job to get it fixed. Since it seems to be a neighborhood wide issue, most of the technicians are busy and I spent about 2.5 hours on the phone. Finally one technician said they can come service the office at 10pm, even though we close at 5. I manage to get a technician for tomorrow morning, hang up, and start venting to a coworker over how much of a time waster this has been.
My boss overhears from his office and sends the following message:
“Pls refrain from frustration when dealing with admin issues. Being cool is cool!”
And yes, I understand that as an EA, it is important to remain cool under pressure. But what I do barely resembles my original job anymore because the turnover is so bad, and my compensation package doesn’t even nearly reflect all of the additional work I’ve taken on over the past few months to fill operational gaps.
Anyways, I’m going to go scream into my pillow tonight and then apply for some new roles.