u/Intelligent-Joey

TL;DR: Solo founder, 6 months in, zero paying customers, competing with VC-funded players. Quit or push harder?

6 months into a docs platform. Think Mintlify/GitBook, but without Git, YAML, or deploys. Notion-like editor, live site in 5 mins, auto-generated llms.txt for AI discoverability.

Product works. I use it daily. Handful of free signups. Zero paying customers.

My real problem: no customers = no feedback. I can't tell if:

1. Product is good, I just suck at marketing
2. Product is fine but there's no market for another docs tool
3. I picked the wrong wedge (Mintlify $25M, GitBook $25M — category is real)

I'm an engineer. Never marketed anything. SEO is 6-12 months out and I'm not sure I have that runway emotionally.

What I need:

1. How do you get feedback when you have no users? I'd take 10 brutal critiques over 10 signups.
2. Solo founders who beat well-funded competitors — how did you earn trust when the alternative was a Series B company?

Happy to share the product with anyone curious — just DM me. Roast it. I can take it.

TL;DR : Building SaaS in a market dominated by big players. Have 0 customers. Do not know if I should quit or try harder.

I am 6 months into building a docs platform. You can think of it as Mintlify or Gitbook but for people who don't want to deal with Git, deploys etc.

It has a notion like editor, live site in 5 mins and has auto generated llms.txt for AI discoverability.

The product works but I have 0 paying customers. Just a handful of signups so far.

Here is my problem:

I have no customers that means no feedback which means I do not know if:

• The product is good and I just suck at marketing
• The product is fine but there is no market for it
• I picked the wrong domain with competitors like Mintlify and Gitbook having millions in VC funding

I am a SWE and never marketed anything except for some google ads. Doing SEO but that will take time and I do not know if I can continue till then without having a clear direction.

How do you get feedback when you have no users? I would take 10 brutal feedbacks over 10 signups.

For solo founders who have gone up against well funded companies, how to gain the trust of your users when the alternative is a big well-funded company.

Yesterday I received the email that all my accounts were suspended and now I am not even able to login to vercel. I have created support tickets but haven't heard back.

Team Vercel -- you should atleast give some explanation before just suspending the projects. Now I cannot do anything. My product was just starting to get some traction and now my users cannot access the website.

Worse, I cannot even easily switch providers since I have custom domain settings, configs, .env etc in vercel.

If anyone works at Vercel who can help, please reach out. All I have recieved till now is Ticket numbers and no response.