u/Impressive-Apple-775

Lemme rant real quick. I have been working at HEB for almost 5 years now and lately I have been getting customer complaints consistently… it was just a bad week honestly but I feel like some of these customers literally want to fight and cause a problem, either way they’re still gonna tell your manager and it just feels like no matter how well you handle the situation or literally walk away completely you’re still going to get a lecture about “not doing enough to deliver A+ hospitality,” it just feels ridiculous honestly and I hope i’m not alone on this, but then again maybe it’s just the fact that no matter how hard you work this company will still value the customer over their own workers that even make the store operations possible.