u/Impossible_Group_416

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Tried scheduling a dash like 3 times was greeted with this message each time. Next picture it says reason would be in email, no email from DoorDash that’s my account ratings. And I was dashing earlier this morning from like 7-9 so basically just stopped for the morning cause the area I was in now required me to schedule or move to a 30 min away part of the city which was and still is my plan. When I closed the app it all seems to work fine. They asked me for selfie verification earlier before I started dashing this morning which I did pass. Does anyone know or even seen this issue happen to them. For reference this is my first time scheduling I usually just dash at night when every zone is a free zone

TLDR:
Tried scheduling a dash multiple times but kept getting an error saying the reason would be emailed—no email came. I had just dashed earlier and passed selfie verification. After closing and reopening the app, everything worked again. First time trying to schedule instead of using “Dash Now.”

u/Impossible_Group_416 — 8 days ago