u/Ill-Abroad-7312

[UK]So bit of a question regarding my transfer to come - our driver was clearly too close to the vehicle ahead on the motorway who slammed on their breaks (no clue what for) and our driver rear-ended their van!

I have a transfer @bristol and wondering what happens now if I miss my transfer. Will Omio/Flixbus refund me or help to organise it etc??

Any help is much appreciated