I am an OTR working in home health covering 1 county, it’s just 1 COTA and myself and I’ve been here for almost 2 years whereas the COTA has been here for a while (I’m assuming 5+ years)
In my time here, I’ve only had 1 patient directly complain to me about the COTA not addressing shower transfers and I spoke with them about this, issue resolved.
But in these last few months/weeks, the complaints are becoming more and more, here a few for example
-they only stay for about 10-15 minutes
-they don’t do anything besides sit on the couch and talk to me.
But here’s the catch, the patients are communicating this to our other coworkers (PTs/PTAs) and not myself, and when I see the patients for reassessment it is NEVER mentioned to me.
I don’t feel comfortable approaching the COTA regarding this issue as of right now it seems to be a “he said/she said” moment although I don’t believe my co-workers would lie about this, has anyone ever ran into this issue and how did you go about handling it??