Been using maya for more than 10years. Last year they offered me to apply for a personal loan. 100k yung offer nila sakin pero i just chose 50k. After I applied, puro lang pending at umabot na ng isang taon na naka pending. Been calling them several times about the status pero pinapaikot at pinapasa lang nila ako sa ibang department which is really stupid. Hanggang sa umabot sa point na naninigaw na yung CS agent nila. Worst case, wala akong due na loan sa kanila pero sinisingil nila ako na may loan daw ako aside sa credit and landers cc.
Called them to ask about my loan kung bakit ako sinisingil pero puro paikot ikot parin and umabot sa punto na they cancel my loan process and hindi na makapag apply.
Pangit ng service nyo to be honest. You cant even compensate. Dami ko nang sinend na negative rating after call ng cs pero wala talaga kayong aksyon.