u/Icy-Temporary2757

Hello guys, need help/ suggestion . 22 F here, So i was on a trip to jaipur with my parents and had booked a 4 star hotel which was a very popular budget hotel chain in india. Upon arrival at 4 30 PM ( the checkin is 3) , I went to the front desk and this was my very first time dealing with the front desk since usually my parents dealt with them . So i thought this time i thought of taking the lead of dealing with the front desk agent. The interaction was polite and warm and we had booked a room with a bath tub through third party and had paid for it already. Upon arrival the agent told me , will a room without bathtub be okay?? since we typiclly dont use a bathtub and prefer shower but had booked the room because it was larger and had a good view , I said its fine , hoping that the room would be similar just without the bathtub. To our astonishment, they allocated us the smallest room with a queen bed whereas the earlier room we had booked had a queen and a single bed thus we booked it cause we were 3 people in total. I called the front desk agent and he said maam this is the same room you booked, it was just that this room is without bath tub. I told him that the pictures displayed on the website showed that it was a bigger room with a good view, but he became insistent that this was the room you had booked and since u only told that a room without bath tub would be okay so we gave u this room. I asked for atleast an extra bed so that we three could stay in the same room. Overall it became uncomfortable to stay there as I am a bit claustrophobic. I became visbly frustrated on the phone but still was trying to be as polite as possible. I dont believe in shouting but a bit assertiveness is required. I did feel cheated as I blindly trusted the guy who was giving us the rooms and should have taken a different approach. Was I being a karen by continuously calling the front desk agent and asking for extra bedding towels and negotitating for a better room? sorry for the way i have worded, this is my first or second time posting and would love to have your feedback on this issue and how to deal with this situation.