Commercial landlord can’t help with a leak until end of bank holiday.
I work in a salon in England (London) below high rise flats and we have been dealing with a leak for months. There was one bad instance- they seem to have fixed it and all was good for months but now it has started up again over the last few weeks.
The neighbour business had their ceiling fall down last week and that seemed to have made the management company work more proactively to help us and they seemed to have stopped the leak for good. But on Good Friday, the leak started up again- worse than before. We place buckets down and try to mitigate the damages but it’s impossible due to an aggressiveness of the leak. We have been told that nothing can be done until end of bank holiday which is on Tuesday.
I’ve attached a link to a video of the situation right now. Everything had been cleaned up overnight and we had dried everything up so the accumulation of water you see in the video was in the space of 20 minutes.
What should we do to escalate this and surely this is classified as an emergency?