Starlink 100mbps, temporary drops and buffering
Hello!
I've had starlink for about 3 weeks. I have the 100mbps plan, which came with the standard 4 kit with the router mini. Everything seems good, no obstructions, speed tests are good, 100mbps is plenty for us. But our devices keep dropping connection temporarily, usually under 30 seconds, but multiple times a day. And videos are buffering. The app is not showing any "events" related to these.
We previously had Xplore 5G 100mbps internet and even when that was much slower we still weren't getting these drops and buffering so often. I had originally chalked it up to it must be how it is, but I talked to a couple neighbors who have starlink and they are not experiencing these issues.
I'm not sure how to troubleshoot when the app already tells me everything is good and as it should be. I am assuming the issue may be with the mini router/wifi itself as I had some hesitation about it covering the whole house (it's a longer narrow house), but it's still happening when I'm a few feet away from the router so it doesn't seem to be related to being near the outside of the wifi range.
I'm a total newbie and not particularly tech savvy. I've tried searching on my own, but it seems a lot of the equipment names have changed recently, and our router-mini seems to previously have only been used as an extender but it is our only router, and there isn't a lot of information on this kit and service I have to reference to yet?
I have 2 xplore routers, and 2 xplore extenders they didn't want back. I'm not sure if these can be used? Or are they locked to xplore only?
Are these temporary drops/buffering to be expected or should starlink be better?