Hey team!
Just looking for some help with my Surface Book 3 Laptop. I have the laptop with the detachable screen (button on the keyboard) which I have only used a handful of times. I mainly use my laptop for school. I got it refurbed from a third party website for around $800NZD with a 6 month warranty (since passed).
these past few weeks, however, my laptop has become unusable. it started with the 'U' and 'backspace' key not working. nothing was stuck under it, it just decided to stop working. as time went on pretty much the entire right half of my keyboard has stopped working. as I said, I use this laptop for my uni so it's thrown a wrench into my studies.
I know nothing about laptops, so my partner factory reset it to no avail, then took to to a tech store to see what they can do. we got quoted over $500NZD to fix it because its apparently a hardware issue.
theres been no help from microsoft since we found out theyve stopped servicing Surface Books, which sucks. and to just get the keyboard half of the laptop would be over the original quote we got from the tech store.
I'm just wondering if theres any use trying to get a second opinion on fixing it? my mum suggested i send it to her city so she can have a look around but I really need this laptop for school. Or should I just cut my losses and dip into my savings to get an entire new laptop? please help a brother out 🥲 I'm very new to this. literally anything helps.