Liv bike with belt making a single click/step noise when pedaling
So I have two Liv bikes for myself and my wife, and one model is newer than the other, but they both have the same gates belt cdn and Shimano nexus 7 hub. What I’m going to describe is the behavior that happens on both bikes, which are two months old and drove 100km in total each.
Basically, while I pedal and without changing any gears, I hear a single “click” sound and the pedaling feels like a small “step” or so. This happens once per 5 minutes, or 10, etc. it’s a bit random and it doesn’t happen under any particular load (completely flat commute). Is this belt skipping?
I brought both bike to Giant (manufacturer) and the mechanic adjusted the shifting tension aligning the yellow marks (I already tried), but it still happens. He said that everything is fine, he couldn’t replicate it (that’s because it happens sometimes after 10 minutes), so I’m a bit lost.
Is what I’m describing ok? Is the click coming from something else than the belt and not dangerous for wear etc? The weird thing is that the same behavior happens on both bikes.