Fanatec RMA in 2026. Amazing.
I wanted to give a shout-out to Fanatec's customer service today. I'd always heard bad things about them, but that's changed! I recently bought some used magnetic paddle shifters, which were unfortunately broken, i got scammed…I asked Fanatec if they could repair them, and after explaining the situation, they told me the warranty had expired two years ago. BUT Fanatec decided to give me a brand new set of magnetic paddle shifters as compensation!! Imagine my surprise! This is the second time I've dealt with Fanatec's customer service, and I have to say it's by far the best I've ever experienced. I'd like to thank Gaurav, who was very kind and helpful! It's often the dissatisfied customers who write reviews, so I wanted to share my experience. Happy sim racing! Colin.