Bad product or maybe I’m not made for sales?
The product is basically an app where people can get leads and try to contact potential customers.
The problem is that a lot of these leads never reply or answer calls, even though our customers are paying for a subscription. A big percentage of them end up cancelling within a month. And I feel like most of the people who stay just forget they’re subscribed.
On top of that, the company changes things every 5 to 7 days. Prices change, subscriptions switch from monthly to yearly and then back again, free credits are offered and then removed a few days later, scripts are changed, and then the cycle repeats all over again.
I was actually selling pretty well and making good commissions. But lately I’m doing around 100 calls a day and barely closing anything. People just don’t seem interested anymore. Obviously they are blaming me for this. But I’m trying, and at this point I honestly don’t know if it’s actually me, or if the company is the problem.
Lately I’ve been thinking seriously about getting out of sales completely. The money can be good, but honestly my stress levels and overall quality of life have gotten pretty bad. I spend the whole day getting hung up on, treated badly, or accused of scamming them.
I’ve even been considering moving to a Customer Support role at another company. I’d probably make around one-third of what I make now, but at least I feel like I’d have a lot more peace of mind.
Is this just how sales is everywhere, or does this company sound especially shitty?