u/Head-Check-7087

Hello i cant login to my account/leqsh_s2 email my@gmail.com because when i set up 2FA on my authenticator app i had it registered to my@gmail.com not my@gmail.com so now i cant login oh and i changed the email so that i could make a new account

and discord supports just keeps saying Hi there,

"Thanks for reaching out! I see you mentioned both "leqsh_s2" and the email "my@gmail.com" in your message. For privacy and security reasons, I can only assist with the Discord account associated with the email you used to contact us: my@gmail.com.

If you need help with a different account (for example, one registered to "my@gmail.com"), please submit a new support request from that email address so we can verify ownership and assist you directly.

If you're locked out of the account tied to this email due to 2FA, here’s what you can try:

If you are still logged in on any device (desktop, mobile, or browser):

  1. Go to User Settings > My Account.
  2. Click View Backup Codes and enter your password if prompted.
  3. A verification code will be sent to your email—enter it to see your backup codes.
  4. Save or screenshot the backup codes immediately.
  5. Click Remove Authenticator App > Verify with something else > Use a backup code and enter one of your 8-digit backup codes.
  6. This will disable 2FA for your account.

If you are NOT logged in anywhere:
- Search your devices for a file named discord_backup_codes.txt.
- Check your photo gallery for a screenshot of your backup codes.
- Check any authentication apps you may have used (like Google Authenticator or Authy).
- For Google Authenticator, see if you have cloud backup enabled: Authenticator App Backup Guide.

If you can’t find your backup codes and aren’t logged in anywhere, Discord Support cannot remove 2FA from accounts. In that case, you’ll need to create a new account. If you’d like to delete the locked account so you can reuse your email, just reply with this confirmation (replace with your actual email):

"I confirm that I would like to delete the account associated with [your email address]."

Let me know if you’re able to find your backup codes or if you need to proceed with account deletion.

Best,

Discord Customer Support"

and my dumbass cant do that cause the accs backup codes arent saved or i dont have any and security key either doesnt work or i dont have one and the 2fa codes are linked to thge old email and i didnt link ph to it either

and heres a pic proving its my acc

and i changed the gmail part here to hopefully not get hacked by anyone

https://preview.redd.it/5axcagrhiayg1.png?width=203&format=png&auto=webp&s=1e6224d29b5ea64ec48e614b94058ee3d6cf4272

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u/Head-Check-7087 — 15 days ago