As an employee… why?
I’ll keep this as a simple employee rant to customers.
Why. Why do you all line up in the drive thru when the line goes to the literal main entry street and you block traffic for 30 minutes and wait for Taco Bell quality food, and the inside is packed as well. Then complain at us who are struggling with skeleton crews, and you can see we’re struggling (at our location there’s no wall so they can see everything from cooking, cleaning, drive thru, etc.), and then complain about why we’re taking so long and THEN complain about an incorrect item that YOU modified and said you didn’t want bcz you made a mistake.
And to top it all off, I get people everyday complaining about how much Taco Bell has changed and how things have gotten more expensive yet reman the same or smaller(what do you want us to do about it???)
Personally. Like damn. I don’t care, if we could make a positive impact, we would. But If you actually cared, you’d walk across the street to the Mexican shop THATS OPEN 24/7 WITH A DRIVE THRU(!) where you could get actual good Mexican food for a little less than double our prices and receive something 10x better.
Where, comparing our average burrito to their smallest, is like 5 of TB’s combined for like the price of one there.
I’m sorry if this is a bit negative. But customers that I deal with are a pain, I’m sorry if this offends anyone. But I had to get this off my chest, go ahead and downvote if you feel.
(Edit): Additionally. I wanted to thank and point out those customers that comfort us and see the absolute crazies and try to make us feel better and make us feel appreciated. My heart always thanks you and I freely give out our Taco cards.