u/Gurucwd

Booked an international flight and Orbitz charged the full amount and then cancelled the flight. They said call in to get options and offered another flight. I booked the second flight and was told to wait two days and the older flight would be refunded. That wait time was a sham as Orbitz reinstated the original flight and now I have two seats on the same flight. Orbitz refused to return the money. They blame Alaska and Alaska states they don’t perform partial flight cancellations and reinstatements.

I believe the airline over Orbitz/Expedia. Given that I am only left with the option of fighting the phone agents who stonewall right away. What else have others done in this situation?