▲ 4 r/Dynamics365
We did some training and testing with about five "power"-users for Copilot in Business Central. After about two months of testing, they didn't find anything about Copilot that was useful for us, as a company. They had a list of ideas beforehand, but none of them really panned out or worked consistently, or saved them any time.
Perhaps it's just our business processes, but has anyone had any "ah-ha!" great usage of it? Microsoft reps even got on a call with us and used their sample environment and such, but it was more of a sales pitch and nothing what they showed was really relevant to our business process and model. We even searched online for top use cases, and every example given was already done through Power Automate.
u/Greendetour — 14 days ago