u/GooseAntique9868

I’ve seen conflicting answers online. Some say 3 years, some say 6 or more. The NHS Code of Practice is a bit ambiguous, minimum retention periods for any calls (not just 111) is 6 years where it may be needed for legal purposes, longer(?) if part of health record, and 1 year for standard recordings. Very confusing, anyone know what applies to 111 in practice?