EI temporary measure - long-tenured worker question
So I got my EI application approved, but did not automatically receive the long-tenured worker bonus for 20 weeks. I have been working for full past 10 years.
When i asked them previously, a rep said i was missing some T4s. That's understandable since i did not file my return for past a few years. He said i could upload my T4s and call them back.
Then I uploaded my T4s. another rep told me that i am still not qualified because there is a condition:
Under the temporary measure, you may receive 20 additional weeks of regular benefits, up to a maximum of 65 weeks, if you:
- have a claim that starts between June 15, 2025, and October 10, 2026
- have received at least 1 week of regular benefits
- are considered a long-tenured worker
he said based on this condition, i have to have received at least 1 week of regular benefits before my current EI application.
This does not make sense, is it really how it works?