Hi , Shenzhen airlines cancelled my flights and did not share if there is any refunds or whether I can rebook my flight. I tried calling them several times in the afternoon, and at night, but their phone is always busy and I’m always placed in the “waiting call”. Even this waiting call costs me usd$5 per minute. I found that there is a WeChat function but it costs usd$0.50 per minute.i have already spent usd$50 just waiting so far :(
For those whose flights got cancelled by Shenzhen airlines, do you have any recommendations or any advice? I tried to email them as well, but the email got bounced and it stated that their email inbox is full….