u/Glad_Mail4494

▲ 4 r/ios

The apple account would not allow for the apps to update. The message that was displaying was "Apple account has been disabled in the app store and iTunes". After following the suggested prompts- Sign out of apple account, making sure the device is up to date, change payment method in settings, change password, and check billing subscriptions; the phone was still displaying the message. I then decided to make sure iCloud was backed up and did a factory reset. When downloading the information back onto the device, I realized that the issue was from having association to another iCloud account. I used to have another apple account and transferred the information from that device onto my new apple account with a different email. I was prompted to provide the password for the previous account before I could download the information on the device again. I found that this will happen until you delete all apps and download the apps on the new apple account instead. However, I think you would still need to do the factory reset to do this because it gets rid of the account disabled message and updates the apps.

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u/Glad_Mail4494 — 8 days ago